Publications
We regularly produce reports and other outputs for publication. We love to share what we have learned from listening to communities and to make sure their voices are heard and have influence. Here is just some of our published learning:
The Legal Services Board
We run the LSB’s public panel, and some of the research reports from this work are shown below:
Research into new organisational strategy, video clips from participants, and our infographic summarising the findings.
Ongoing competence in legal services - research into public attitudes
Legal expenses insurance - public panel research
Vulnerability in legal services, including a storyboard style infographic
Citizens Advice
Our research has fed into the following Citizens Advice reports:
Failing to deliver: How the rising cost of living has exposed an ongoing failure to tackle post exclusion and a blog (including audio clips of participants’ stories)
Gaps in the network - impact of outreaches and temporary closures on post office access, including a film by our partner Postcode films
Energy policy research - stuck in the middle
On the receiving end - how post can enable domestic abuse
The General Medical Council
Our research about the pressures doctors face was referenced in the GMC’s own report on the state of medical education and practice in the UK 2018.
A selection of other recent work for the GMC is shown here:
Understanding how external users perceive access and apply GMC professional standards
How lifelong learning for doctors is valued managed and supported in the UK
Understanding the nature and scale of the issues associated with doctors' induction
Doctors’ attitudes to consent and shared decision making
Promoting and maintaining public confidence in the medical profession
The Food Standards Agency (FSA)
We work with partner agency 2CV to conduct a range of consumer research for the FSA, some recent reports are shown here:
Perceptions of food reformulation in Northern Ireland
The Consumer Council for Water (CCW)
Our reports and an infographic from recent projects for CCW can be found here:
Public views on the water environment
Saving water: helping customers to see the bigger picture
Professional Standards Authority
Patient and public perspectives on future fitness to practise processes
South Staffs Water
Feedback from our work with customers for South Staffs Water is summarised here…..or just watch this video.
The General Dental Council (GDC)
We have conducted a range of research for the GDC, some example reports are shown here:
Research into a shared understanding of professionalism
Patient and public views on the duty of candour
The British Red Cross
Our research has fed into the following two major policy reports by The British Red Cross:
In and out of hospital looking at current issues in the health and social care system
Ready for anything exploring what people need and want before, during and after an emergency.
Thames Water
Our Vulnerability ‘deep dive’ report fed into Thames Water’s Vulnerability Strategy and five-year business plan. The research was a large-scale qualitative study where the majority of participants came from racially minoritised groups.
Our report for Thames Water on the response to their consultation on their draft Water Resources Management Plan can be found here…..and this video (produced by our friends at Postcode Films) shows the range of engagement work we supported on behalf of Thames Water.